Introduction & Purpose
77 abc A trusted online gaming platform for millions of members across Bangladesh. We understand that when you share your personal information with us, you are placing your trust in us — and we take that trust seriously.
This Privacy Policy is designed to clearly inform you — 77 abc What data is collected, why it is collected, how long it is kept, and how it is protected — no hidden clauses, no complex legal jargon, explained clearly in Bengali.
What information do we collect?
77 abc Only the necessary information is collected. Gathering data beyond what is needed goes against our policy.
| Data type | What Is Collected | When It Is Collected | Requirements |
|---|---|---|---|
| Identity Information | Name, date of birth, national ID number | During registration & KYC verification | Mandatory |
| Contact information | Mobile number, email address | At registration | Mandatory |
| Financial information | Mobile banking number, transaction history | For payments | Mandatory |
| Device information | IP address, browser, OS type | Automatically | For security |
| Gaming Data | Bet history, win/loss records | In gaming | For the service |
| Location Information | Country and city only | At login | For security |
How is your information used?
77 abc Your data is used only for specific purposes. There is a clear reason behind every use:
- Account management: To verify your identity and keep your account secure.
- Payment processing: To process deposits and withdrawals accurately.
- Customer support: To resolve your issues and provide assistance.
- Security Monitoring: To detect fraud and suspicious activity.
- Legal Compliance: To meet the requirements of regulatory authorities.
- Service improvement: To improve your gaming experience (in the form of anonymous statistics).
- Related Promotions: To send you bonus offers tailored to your preferences (with the option to opt out).
Who is your data shared with?
77 abc Your personal information is shared only in limited circumstances and only with specific parties. The reason is clear in each case:
- Payment Providers (bKash, Nagad, Rocket): Only the information strictly necessary to complete your transaction.
- Game software providers: Anonymous user IDs only, used solely for verifying game outcomes.
- KYC verification provider: As required by law for age and identity verification.
- Law enforcement agencies: Under a valid court order or lawful government request.
Your information is not shared with any party beyond those listed above. All our partners 77 abcare bound by strict data protection agreements.
Cookie Policy
77 abcThe website and app use cookies and similar tracking technologies. Cookies are small files stored on your device that help make the site easier to use.
Types of cookies we use:
- Essential cookies: To maintain login sessions — the site cannot function without these.
- Performance cookies: To detect and fix site errors (using anonymised data).
- Preference cookies: To remember your language and settings.
- Analytics Cookies: To understand which pages are visited most (anonymous data).
Security Measures
77 abc Bank-grade technology is used to protect your data. Here is a brief overview of our security measures:
Our security team monitors for potential threats 24/7. In the event of any data breach, we will notify affected members within 72 hours.
Data Retention Period
77 abc Your data is not stored indefinitely. Each category of data has a defined retention period:
| Data type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of active account + 5 years | Legal Compliance |
| Transaction History | 7 Years | Financial Regulatory Requirements |
| Gaming Logs | 2 Years | Dispute resolution |
| Support Conversations | 3 Years | Service improvement |
| Cookie Data | 30–365 days | By Cookie Type |
| Marketing preferences | Until opt-out | Your preferences |
After the specified period, data is automatically deleted or anonymised.
Your Rights
77 abc We respect all rights you hold regarding your data. You have the following rights:
Child Protection Policy
77 abc's services are intended for individuals aged 18 and above. We do not knowingly collect data from anyone under 18.
If we are informed that a registered member is under 18, we will immediately close that account and delete all associated data.
Third-Party Services
77 abc Some third-party services interact with you directly and have their own privacy policies:
- Game providers (Evolution, Pragmatic Play, etc.): They process anonymised gaming data only. No personal information is shared.
- Payment gateway: Only the financial information necessary to process transactions.
- Analytics Tools: Anonymous usage data that cannot be used to directly identify you.
We bind all our partners to strict data protection agreements. They may only use your information for the specific purposes assigned to them.
Policy Changes
77 abc This Privacy Policy may be updated as needed. For significant changes, we will:
- We will send you a notification 14 days before any changes take effect.
- We will publish the "Last Updated" date and version number at the top of this page.
- Your consent will be requested at login for any significant changes.
Contact us
For any questions, concerns, or to exercise your rights regarding this Privacy Policy, please contact our Data Protection team:
After submitting a data protection complaint 77 abc A formal response will be provided within 7 business days.