Frequently Asked Questions

77 abc FAQ
All your questions, answered in one place

77 abcEvery question you might have about registration, payments, bonuses, security, and gaming on — all answered in one place. Can't find what you need? Ask our Support team.

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Section 01
Account & Registration

77 abcAll you need to register is an active Bangladeshi mobile number. Email is optional. Registration is completely free and takes just 2 minutes.
Please note: All future transactions must be made using the mobile number provided at registration.
Register Now →

No. 77 abcEach person is allowed only one account. If multiple accounts are found under the same individual, both will be permanently closed and all bonuses will be forfeited.

Click the "Forgot Password?" link on the login page. Enter your registered mobile number and an OTP will be sent to you. Once verified, you can set a new password. The entire process takes just 3 minutes.

To close your account, contact our Support team. Any remaining balance can be withdrawn before the account is closed. Self-Exclusion Options Available which takes effect instantly.

Yes, but identity verification is required. 77 abc Submit proof of your national ID and ownership of the old number to Support, and your number will be updated. This typically takes 24–48 hours.

KYC (Know Your Customer) is an identity verification process requiring a photo of your national ID or passport. It is essential for increasing withdrawal limits and keeping your account secure.

After 5 consecutive incorrect password attempts, your account will be locked for 30 minutes and will unlock automatically after that. You can also log in using OTP. For urgent assistance, contact Support.

During registration, you must confirm that you are over 18 years of age. Your date of birth is verified through your national ID during KYC verification. Anyone under 18 77 abcis strictly prohibited from opening an account.

Yes, you can update your email and notification preferences from Account Settings. However, changes to your mobile number or date of birth require assistance from our support team.
Category 02
Payments, Deposits & Withdrawals

77 abccurrently supports the following payment methods:
  • bKash – most popular, instant processing
  • Nagad – fast and easy transactions
  • Rocket (Dutch-Bangla) – a reliable alternative
Credit/debit cards and bank transfers are not currently supported.

77 abcMinimum deposit at ৳100. This applies to bKash, Nagad, and Rocket. There are no deposit fees.

In most cases, deposits Instantly credited to your balance. Occasionally, network issues may cause a delay of 5–10 minutes. If funds have not arrived after 15 minutes, please contact support with your transaction ID.

Withdrawal requests are typically processed within 10–30 minutes payment is delivered. There are no delays as long as your KYC verification is complete. Requests made after midnight may be processed the following morning.

Minimum Withdrawal ৳300. The maximum daily withdrawal limit depends on your account level and KYC verification status.

Don't worry. In most cases, your balance updates within 30 minutes. If it doesn't, please contact support with your bKash/Nagad transaction ID (TrxID) and a screenshot. We'll verify it manually and credit your balance.

Generally, no. However, withdrawals may be temporarily held for review if KYC verification is incomplete, bonus rollover conditions haven't been met, or unusual activity is detected. Please contact support if this happens.

77 abcdoes not charge any deposit or withdrawal fees. However, bKash/Nagad/Rocket may apply their own transaction charges.

For security reasons, withdrawals can only be sent to your registered mobile number. Transfers to any other number are not permitted.

Yes! 77 abc's payment system operates 24/7. You can make deposits and withdrawals at night, on holidays, or at any time.
Category 03
Bonuses & Promotions

Your first deposit after registration will automatically trigger a welcome bonus credited to your account — no separate application needed. The bonus amount is based on your deposit and can go up to ৳5,000.

Rollover means you must wager a set amount before withdrawing a bonus. For example, a ৳1,000 bonus with a 10× rollover requires ৳10,000 in total bets. Full details are available on each offer's Terms & Conditions will be received.

Every day 77 abcYour daily bonus is automatically credited each time you log in. The more consecutive days you log in, the higher the bonus grows.

A 10% cashback on net losses is automatically credited to your account at the end of each week. Cashback is typically processed every Monday. Maximum limit promotions page See.

Bonuses cannot be withdrawn directly — the rollover requirements must be met first. Once completed, the bonus amount is transferred to your main balance and can then be withdrawn.

latest promotions page Promo codes are released regularly. Applying a promo code at registration or before a deposit will earn you additional bonus rewards.

Each bonus typically has a validity period of 7 to 30 days. If the rollover is not completed within this period, the bonus and any winnings earned from it will be forfeited. Check the individual terms for each offer.

Yes! 77 abcWhen you refer a friend through the referral program and they make their first deposit, you'll receive a referral bonus. For more details, promotions page See.
Category 04
Gaming & Betting

77 abcincludes:
  • Sports Betting – cricket, football, tennis, badminton
  • Live Casino – roulette, blackjack, baccarat
  • Slots – 1000+ Varieties
  • Lottery – daily draw
  • Crash Game – Thrilling Multipliers

Live betting means placing bets in real time while a match is in progress. Odds change from moment to moment — ball by ball in cricket, minute by minute in football. It's incredibly exciting.

The minimum bet for Sports Betting is just ৳20. Minimum ৳10 for casino games. Lottery ticket prices vary.

77 abcAll games use certified RNG (Random Number Generator) technology, ensuring every result is entirely random and uninfluenced. Live Casino games are hosted by real dealers.

Once a bet is confirmed, it generally cannot be cancelled. However, some games offer a "Cash Out" feature that lets you withdraw a set amount before the match ends.

You can bet on virtually all major cricket tournaments worldwide, including IPL, BPL, BBL, CPL, T20 World Cup, and ODI World Cup. Betting is also available on Bangladesh national team matches.

Once the match or game result is confirmed, your winnings are automatically credited to your account balance. You can withdraw at any time after that.

On the Lottery page Browse to your preferred lottery, purchase a ticket, and wait for the draw. Results are announced automatically, and any winnings are credited directly to your balance.

In a crash game, a multiplier gradually increases. Hit "Cash Out" before it crashes and your bet is multiplied by that value. If you wait too long and it crashes first, you lose your stake.
Section 05
Security & Privacy

Yes. 77 abcAll data on is secured with 256-bit SSL encryption. Your personal information is never shared with third parties. To learn more, Privacy Policy See.

Enable 2FA from Account Settings > Security. Once activated, an SMS OTP will be sent to your number with every login. This provides the highest level of account protection.

Change your password immediately and support Let us know. We will temporarily lock the account and begin an investigation. Any unusual transactions will be reviewed.

Always go directly to 77abc-jit.com Type it directly into your browser to log in. Do not use any other links. 77 abcNo staff member will ever ask for your password, OTP, or payment PIN.

No. 77 abc Your personal information is never shared with third parties for marketing or any other purpose. It may only be disclosed to authorities when required by law.

Use at least 8 characters, including one uppercase letter, one number, and one special character (@, #, !, etc.). Avoid using your name, date of birth, or any simple, easy-to-guess password.

Yes. If a login attempt is detected from a new device or an unusual location, 77 abc An SMS alert is sent instantly. If you receive such a message, change your password immediately.

Submit a "data deletion" request to Support. Privacy Policy specific data will be deleted in accordance with the policy. However, certain information may need to be retained for legal compliance.
Category 06
Mobile App

From the App page Download directly — available for both Android and iOS. If you can't find it on the Play Store or App Store, download the APK directly.

Yes, 77 abc The app runs on iOS 12 and above, and works on both iPhone and iPad. For the full installation guide, App page available.

Start by closing the app and reopening it. If that doesn't help, uninstall and reinstall it fresh. Also check your internet connection. If the issue persists, contact support with a screenshot.

Yes, 77 abc The app has everything the website offers — Sports Betting, casino, lottery, payments, bonuses, and more. It also comes with extra features like push notifications and biometric login.

When you open the app, you'll receive an update notification if a new version is available. Alternatively, App Page to download the latest version. Keeping the app updated ensures the best experience.

From the app, go to Settings > Notifications to individually enable or disable bonus alerts, match reminders, and payment updates. You can also manage these from your phone's settings.

Yes! On supported devices, you can log in quickly using fingerprint or Face ID. Simply enable biometric login from the app's Settings > Security.

Yes, 77 abc The app is completely free. From the App page Download anytime.

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More Help

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If you can't find your answer in the FAQ, our other support sections are here to help.

24/7 Live Support
Chat with our support team in Bengali anytime via live chat. Average response time is just 2 minutes.
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Terms & Conditions
For full details on bonus, payment, and gaming rules, please read the complete Terms & Conditions.
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Responsible Gaming
A complete guide to gaming limits, self-exclusion, and responsible gambling. Play safe.
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Mobile App Guide
A complete guide to downloading, installing, and using the app in Bengali is available on the App page.
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Stay up to date with the latest bonuses, promo codes, and special offers.
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Email Support
For complex issues, email us with full details. You'll receive a response within 24 hours.
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